Delivery Policy

  1. Adequate labour etc. must be provided for unloading would be made available by the company
  2. Goods are delivered to ground floor only, with the exception of Decking, which is to curbside only.
  3. It is the responsibility of the Customer or their agents to be present at the time of delivery and to check that the correct quantity and product has been delivered. A proof of delivery must be signed by the customer or somebody representing them.
  4. The Company has no responsibility or liability for the unloading of goods on site and for the storage and security of such goods.
  5. When delivering to site the Company’s drivers can refuse delivery in the absence of a signature for receipt from an authorized person as proof of delivery.
  6. Any period or date of dispatch quoted is an estimate only and the Company shall not be liable for any loss or damage arising directly or indirectly from delay in dispatch or delivery.
  7. Risk in the goods shall pass to the Customer when the Customer or its agent takes delivery of the goods.
  8. The Company cannot be held responsible for non-delivery caused by reasonably unforeseeable circumstances such as the existence or apprehension of war, acts of terrorism, declared or undeclared hostilities, quarantine, riots or strike.
  9. All deliveries have a charge and it is solely at the Company’s discretion whether to pass on this charge or not.
  10. It is understood that the customer shall bear all delivery costs and all further costs incurred by failure of the customer to accept delivery.
  11. Delivery in instalments should be treated separately and each delivery is a separate contract.
  12. Goods described in the contract will not be delivered unless paid for in full and said monies are in the Company’s bank account.